Under the Direct Debit Scheme Rules paying payment service providers (PSPs) are required to refund a payer in the event of an error under the Direct Debit Guarantee. Depending upon the error the indemnity claim process may be used.
The Direct Debit Indemnity Claim (DDIC) challenge process has been streamlined
View chevron_rightA summary of the findings and key outcomes
Research findings chevron_right arrow_back_ios_newMicrosites for the different audience’s editions of the Direct Debit and Bacs Direct Credit Guide and Rules to operating the schemes
Best practice tips for service users to help reduce the level of Direct Debit indemnity claims they receive
Tips for service users to help reduce the level of the indemnity claims Everything you need to know about Direct Debit indemnity claims Showing 5 of 5 Showing 5 of 5Our search facility will help you find everything you need. To search for documents enter your search requirements above
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